Agenda Highlights:
(Being finalized)
7:30 - 9:00 AM: Registration and Breakfast
9:00 - 9:05 AM: Kick-Off
David Eisen, VP & Editor-In-Chief, HOTELS Magazine
9:05 - 9:20 AM: Introduction to AI
A common framework for understanding AI
Chris Anderson, Professor SC Johnson College of Business, Cornell University
9:20 - 9:50 AM: Keynote Research Presentation
Generative AI's Influence on Leisure Traveler Behaviors
Discover key insights from Oliver Wyman's Leisure Travel Survey.
Scot Hornick, Partner, Oliver Wyman
9:50- 10:25 AM: Generative AI and the Business of Hospitality
Moderator: Michael Frenkel, President, MCF PR
Panelists: Shane O’Flaherty, Global Director, Travel, Transportation, & Hospitality, Microsoft
Chris Hemmeter, Managing Director, Thayer Ventures
George Roukas, President, Gaipan
Jess Petitt, SVP Commercial strategy, Insights & Analytics, Hilton
10:25 - 10:40 AM: From Data to Delight: Crafting Personalized Guest Journeys with AI - Case Study Presentation by TimeLooper
Andrew Feinberg, Principal, TimeLooper
Yigit Yigiter, Principal, TimeLooper
10:40 - 10:55 AM: Break/Networking
10:55 - 11:30 AM: Revenue Management Strategies with AI
Delve into the use of predictive analytics and dynamic pricing to drive revenue, optimize revenue and occupancy rates in hotels. Learn from industry experts and solution providers.
Moderator: Jason Shames, Professor of Hotel Distribution, NYU School of Professional Studies
Panelists: Klaus Kohlmayr, Chief Evangelist and Development Officer, IdeaS Revenue Solutions
Chinmai Sharma, Global Head Lodging, Ground and Sea, Sabre
Cindy Estis Green, Co-founder and CEO, Kalibri Labs
James Bishop, VP Ecosystem and Strategic Partnerships, Siteminder
11:30 - 11:45 PM: Revolutionizing Hotel Search with Collaborative AI - Case Study Presentation by Mobi
Harriet Brown, VP Product, Mobi
James Russell, Chief Product & Engineering Officer, Mobi
11:45 - 12:15 PM: The Rise of Hotel Robots: Efficiency Meets Innovation
Discuss the growing role of robotics in hotels, highlighting how these innovations are driving efficiency while enhancing guest services and operational capabilities.
Moderator: Sanjeev Shetty, CEO, HelloGuard Robotics
Panelists: Micah Estis Green, Founder & CEO, Tailos
Michael French, CEO, RoomRunner
Peter Seiff, CEO, ST Engineering, Aethon
12:15 PM - 1:15 PM: Lunch Break
1:15 - 1:50 PM: Large Chains and Operators Adapting to AI
Explore how major hotel chains are integrating AI into their operations to stay competitive in the evolving landscape.
Moderator: Jeanelle Johnson, DC Managing Partner, PwC
Panelists: Ray Boyle, VP Data and Analytics, Hyatt Hotels
Nitin Sood, VP Digital Innovation and HVMB products, Marriott International
Mike Mahar, SVP, Head of Technology and Digital Products, Wyndham Hotels
Jess Petitt, SVP, Commercial strategy, Insights & Analytics, Hilton
1:50 - 2:20 PM: AI Driven Marketing Innovations
Discover cutting-edge AI technologies and their transformative impact on marketing strategies and innovations.
Moderator: Kelly McGuire, Principal, ZS
Panelists: Stephanie Daniel, CEO, Legends
Braeden Flaherty, Global Head of Hospitality, Aidaptive
Bill Daviau, VP of Partnerships & Strategic Accounts at Lighthouse
Djordje Jevtic, Co-founder & CEO, OTA Sync
2:20 -2:35 PM: Practical Applications for AI in Marketing Innovation - Case Study Presentation by Milestone
Anil Aggarwal, CEO, Milestone
2:35- 3:10 PM AI-Driven Operations: Enhancing Efficiency in Hospitality
Learn how AI is revolutionizing hotel operations, from streamlining booking processes to inventory management.
Moderator: Brenna Halliday, VP Strategic Insight, Host Hotels & Resorts
Panelists: Michael Lederman, VP information Technology, The Leading Hotels of the World
Janesh Patel, SVP, Global Contract Center and Franchise System Support, Wyndham Hotels
Nadine Elashkar, CEO, LILO
Omri Shalev, Co-Founder & CTO, Reeco
3:10- 3:25 PM: Break/Networking
3:25 - 4:00 PM: Personalized Hospitality: The Future of Guest Experience
Explore how cutting-edge AI and personalized technologies are revolutionizing guest experiences in the hospitality industry.
Moderator: Daniel Fischer, Principal, Strategy - Travel, Leisure and Hospitality Lead, KPMG
Panelists: Shahar Goldboim, CEO, BOOM
Aria Aydin, CEO, GuestGenie
Andrei Papancea, CEO, NLX
Gaurav B Sharma, Founder, MOSAIC
4:00- 4:35 PM: Future Trends and Innovations in AI for Hospitality
Gain a glimpse into the future of AI in hospitality, including emerging technologies and their potential impact on hotel operations. Hear from VC and PE investment firms.
Moderator: Stuart Greif, EVP, Chief Strategy, Innovation and Operating Officer, Forbes Travel Guide
Panelists: Amir Amidi, Managing Partner Travel & Hospitality Practice, Plug and Play
Suzanna Chiu, Head of Amadeus Ventures, Amadeus
Roopak Pati, Managing Director Head of Travel Tech Banking, Oppenheimer
Rikhil Bajaj, Head of Software & FinTech, Tarsadia Investments
4:35 - 5:00 PM: AI and Guest Safety/Security
Learn about AI-powered solutions for enhancing safety and security measures in hotels. Explore the latest advancements in emergency response and threat detection.
Moderator: Mihai Bote, President, GenAI for hospitality
Panelist: Ashwin Balu, Principal Manager, Data & AI, Automation, Security, IBM
Richard Eastburn, Senior Director and Head of Product management, Assa Abloy
Don't miss this opportunity to gain valuable insights, network with peers, and stay ahead of the curve in the era of AI-driven hospitality. We look forward to welcoming you to Destination AI!